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Responsibilities & Decisions
Define clear roles and decision-making frameworks to enhance team efficiency and accountability.
Course Outline
All of the levels of the Solid Growth program consist of an online course to get everyone on the team on the same level, followed by a workshop to implement the theory together.
Core Processes in marketing & sales
Streamline your efforts and make more impact
Unlock the potential of your business by understanding and optimising the fundamental marketing and sales processes. This insight will streamline your efforts, directly tying every action to your company’s growth objectives and enhancing overall strategic alignment.
Core Processes in marketing & salesDiscover essential marketing and sales processes critical for growth.
Understand the role and function of each core process within operations.
Learn methods for effectively mapping and documenting these processes.
Recognise how each process contributes to overall business objectives.
Responsibility Chart
Get clarity in the team
Create clarity and improve efficiency across your team by implementing a detailed responsibility chart. By clearly defining roles and delegating tasks, you’ll foster a more organised, accountable, and productive working environment.
Responsibility ChartLearn what a responsibility chart is and its importance.
Step-by-step guide to creating a responsibility chart for your team.
Understand how to assign and delegate tasks effectively.
Tips for maintaining and updating the chart as your team evolves.
Issues Tracker
Solving problems as a team
Establish a robust issues tracker to transform your team’s approach to problem-solving. This system will enable efficient identification, logging, and resolution of issues, promoting a proactive, collaborative, and solutions-oriented team culture.
Issues TrackerIntroduction to the concept of an issues tracker.
Step-by-step guide to setting up an issues tracker.
Tips for effectively logging and monitoring issues.
Strategies for prioritising and resolving issues as a team.
Workshop about this level
Issues meeting based on process map & responsibility chart
I'll review your process map & responsibility chart and see if anything is missing.
Find bottlenecks and solve them immediately
Uncover who has too many responsibilities in the team
Find processes that are unattended
Refine the responsibility chart together
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